Returns & Exchange
Returns & Exchange
We do not give cash refunds. If a shirt is not right, we will exchange it for another, or credit what you paid as O2 Gems.
When you can return
You have 7 days from delivery. The shirt should be unworn, with its tags and the neck label still on.
Exchange
Send the shirt back, and take another in its place — a different size, colour or design.
O2 Gems
If you would rather not exchange, or if the new shirt costs less, the value you paid (or the balance) is credited as O2 Gems. You can use them towards a future O2 shirt. O2 Gems are not paid out as cash.
No cash refunds
We do not refund to your bank, card or as cash. The path is an exchange, or O2 Gems.
How to start
Write to us with your order number. Once the shirt is back with us, we will exchange it or credit your O2 Gems.